VIP Bonus Agent — Privacy Policy

Effective from: 17.10.2025 Last updated: 17.10.2025 Version: 1.0

1. Introduction

VIP Bonus Agent (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

Email address (for account registration and communications)
Password (encrypted for account security)
Casino usernames (to track your activity with partner casinos)
Cryptocurrency wallet addresses (for reward payments)
Any other information you voluntarily provide to us

2.2 Automatically Collected Information

IP address and device information
Browser type and version
Pages visited and time spent on our site
Referral sources and exit pages
Cookies and similar tracking technologies

2.3 Information from Partners

Activity data from partner casinos (through affiliate tracking)
Commission and reward calculations based on your gameplay
Verification of casino registrations through our referral links

3. How We Use Your Information

We use your information to:

Create and manage your account
Process and pay your cashback and rakeback rewards
Track your referrals and casino activity through affiliate partnerships
Send you important updates about your account and rewards
Improve our services and user experience
Comply with legal obligations and prevent fraud
Respond to your inquiries and provide customer support

We may share your information with:

4.1 Casino Partners

We share limited information (such as casino usernames) with our partner casinos to track your activity and calculate commissions for your rewards.

4.2 Service Providers

We may use third-party service providers for hosting, analytics, email delivery, and payment processing. These providers are bound by confidentiality agreements and only process data on our behalf.

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of VIP Bonus Agent, our users, or others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login status
Track referrals and affiliate links
Analyze site usage and performance
Provide personalized content and offers

You can control cookies through your browser settings, but disabling them may limit your ability to use certain features of our site.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data (passwords, crypto addresses)
Secure server infrastructure
Regular security audits and updates
Access controls and authentication protocols

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements

When you close your account, we may retain certain information for legal and regulatory purposes, typically for up to 7 years.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data (subject to legal obligations)
Restriction: Request limitation of processing of your data
Portability: Request transfer of your data to another service
Objection: Object to processing of your data for certain purposes
Withdrawal of consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at contact@vipbonusagent.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites (such as partner casinos). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@vipbonusagent.com

This Privacy Policy was last updated on 17.10.2025.